Contact Us

We guarantee that you'll sleep happily ever after on your Luma.  If you are dissatisfied, you can return your Luma Mattress System for FREE in the first 100 nights.

Questions? Comments? We’re here for you!

Our Customer Advocate Team is available via online chat or phone. You can also send us an email note; we will respond within 24 hours.

We are committed to you to having the best Luma customer service experience!

Office Hours: 

Sunday 12–5PM
Monday 10AM–7PM
Tuesday 10AM–7PM
Wednesday 10AM–7PM
Thursday 10AM–8PM
Friday 10AM–8PM
Saturday 10AM–6PM


Tel: (800) 982-9846




Contact us

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